Complaint Data

Annexure B

Complaint Data to be displayed by Portfolio Managers

Sr. No.

Received from

Pending at the end of last month

Received

Resolved*

Total Pending#

Pending complaints > 3months

Average Resolution time^ (in days)

1

Directly from Investors

Nil

Nil

Nil

Nil

Nil

Nil

2

SEBI (SCORES)

Nil

Nil

Nil

Nil

Nil

Nil

3

Other Sources (if any)

Nil

Nil

Nil

Nil

Nil

Nil

Grand Total

Nil

Nil

Nil

Nil

Nil

Nil

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr. No.

Month

Carried forward from previous month

Received

Resolved*

Pending#

1

April, 2021

Nil

Nil

Nil

Nil

2

May, 2021

Nil

Nil

Nil

Nil

3

June, 2021

Nil

Nil

Nil

Nil

4

July 2021

Nil

Nil

Nil

Nil

5

Aug 2021

Nil

Nil

Nil

Nil

6.

Sep 2021

Nil

Nil

Nil

Nil

7.

Oct 2021

Nil

Nil

Nil

Nil

8.

Nov 2021

Nil

Nil

Nil

Nil

9.

Dec 2021

Nil

Nil

Nil

Nil

10.

Jan 2022

Nil

Nil

Nil

Nil

11.

Feb 2022

Nil

Nil

Nil

Nil

12.

Mar 2022

Nil

Nil

Nil

Nil

13.

Apr 2022

Nil

Nil

Nil

Nil

Grand Total

Nil

Nil

Nil

Nil

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

Sr. No.

Year

Carried forward from previous year

Received

Resolved**

Pending##

1

2018-19

N.A.

N.A.

N.A

N.A

2

2019-20

NIL

NIL

NIL

NIL

3

2020-21

NIL

NIL

NIL

NIL

Grand Total

** Inclusive of complaints of previous years resolved in the current year. ## Inclusive of complaints pending as on the last day of the year.

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