Complaint Data

Annexure B

Complaint Data to be displayed by Portfolio Managers

Sr. No.

Received from

Pending at the end of last month

Received

Resolved*

Total Pending#

Pending complaints > 3months

Average Resolution time^ (in days)

1

Directly from Investors

Nil

Nil

Nil

Nil

Nil

Nil

2

SEBI (SCORES)

Nil

Nil

Nil

Nil

Nil

Nil

3

Other Sources (if any)

Nil

Nil

Nil

Nil

Nil

Nil

Grand Total

Nil

Nil

Nil

Nil

Nil

Nil

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr. No.

Month

Carried forward from previous month

Received

Resolved*

Pending#

1

April, 2021

Nil

Nil

Nil

Nil

2

May, 2021

Nil

Nil

Nil

Nil

3

June, 2021

Nil

Nil

Nil

Nil

4

July 2021

Nil

Nil

Nil

Nil

5

Aug 2021

Nil

Nil

Nil

Nil

6.

Sep 2021

Nil

Nil

Nil

Nil

7.

Oct 2021

Nil

Nil

Nil

Nil

8.

Nov 2021

Nil

Nil

Nil

Nil

9.

Dec 2021

Nil

Nil

Nil

Nil

10.

Jan 2022

Nil

Nil

Nil

Nil

11.

Feb 2022

Nil

Nil

Nil

Nil

12.

Mar 2022

Nil

Nil

Nil

Nil

13.

Apr 2022

Nil

Nil

Nil

Nil

14.

May 2022

Nil

Nil

Nil

Nil

15.

Jun 2022

Nil

Nil

Nil

Nil

16.

Jul 2022

Nil

Nil

Nil

Nil

17.

Aug 2022

Nil

Nil

Nil

Nil

18.

Sep 2022

Nil

Nil

Nil

Nil

19.

Oct 2022

Nil

Nil

Nil

Nil

20.

Nov 2022

Nil

Nil

Nil

Nil

21.

Dec 2022

Nil

Nil

Nil

Nil

22.

Jan 2023

Nil

Nil

Nil

Nil

23.

Feb 2023

Nil

Nil

Nil

Nil

24.

Mar 2023

Nil

Nil

Nil

Nil

25.

April 2023

Nil

Nil

Nil

Nil

26.

May 2023

Nil

Nil

Nil

Nil

27.

June 2023

Nil

Nil

Nil

Nil

28.

July 2023

Nil

Nil

Nil

Nil

29.

Aug 2023

Nil

Nil

Nil

Nil

30.

Sep 2023

Nil

Nil

Nil

Nil

31.

Oct 2023

Nil

Nil

Nil

Nil

32.

Nov 2023

Nil

Nil

Nil

Nil

33.

Dec 2023

Nil

Nil

Nil

Nil

34.

Jan 2024

Nil

Nil

Nil

Nil

35.

Feb 2024

Nil

Nil

Nil

Nil

36.

March 2024

Nil

Nil

Nil

Nil

Grand Total

Nil

Nil

Nil

Nil

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

Sr. No.

Year

Carried forward from previous year

Received

Resolved**

Pending##

1

2018-19

N.A.

N.A.

N.A

N.A

2

2019-20

NIL

NIL

NIL

NIL

3

2020-21

NIL

NIL

NIL

NIL

4

2021-22

NIL

NIL

NIL

NIL

5

2022-23

NIL

NIL

NIL

NIL

6

2023-24

NIL

NIL

NIL

NIL

Grand Total

NIL

NIL

NIL

NIL

** Inclusive of complaints of previous years resolved in the current year. ## Inclusive of complaints pending as on the last day of the year.

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